Shipments and Returns (cancellation of Order)

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Cancellation Policy

  • In case of incorrect customer address, no cancellation will be entertained and the cancellation request will be considered as an invalid one.
  • No Cancellation on products that are already booked or shipped..
  • Customers can cancel their booking within 10 (ten) minutes of online purchase.
  • No cancellation and refund will be considered in case the order is processed and dispatched.
  • In case of cancellation of the order within 10 (ten) minutes of booking, customers will be refunded with 50% of the order amount as will be charged 50% by the banks for per customer transaction.
  • Customers are requested to provide us appropriate shipping address for timely delivery.